Privacy Policy - SendMailOS

At SendMailOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our email marketing services.

1. Information We Collect

Information You Provide

We collect information that you provide directly to us when you:

Register for an account
Create or modify your profile
Set preferences or make purchases
Upload subscriber lists
Create email campaigns and templates
Contact us for support

This information may include your name, email address, company name, billing address, payment information, and the content of your communications with us.

Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

Log data (IP address, browser type, pages visited)
Device information
Usage patterns and preferences
Email engagement metrics (opens, clicks)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to improve user experience
Detect and prevent fraud and abuse
Comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect the security of your personal information. This includes:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

Service providers who perform services on our behalf (payment processing, hosting, analytics)
Law enforcement when required by law
Other parties with your consent

6. Your Rights (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights including:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].